Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Just had Chris come out a few minutes ago. He called me before his scheduled time to be here and said that he could come early. You very seldom see that these days. My AC was blowing out warmer air then normal. He checked the system and said it was low on freon and said I probably have a leak due to the amount he had to put into the system. He asked if I wanted a leak check done and quoted me the price. I told him yes I would. He found a leak in the condensor coil and got me a quote within minutes and then gave me a few other options I could go with.. He arrived on time was very nice and explained everything to me and all my options. If I could give him 10 stars I would. Great Company!!!!

Ricky Tanner
Cabot, AR
5

These guys are the best! They have helped me numerous times and are always quick coming out to the house even after hours and you can’t beat their prices and service!

Chris Germer
5

Had the greatest experience today. I can’t express how much I appreciate them taking care of my kids and I. I really did put them through their paces.

Anna Breier
5

Stephen came out tonight and got my AC going. Great job! Thanks!

Gary W. House
5

Our heat pump was only 2 years old, but was builder grade and was having serious issues. We were convinced we would need a new unit and put in a request for a quote. Allen arrived and earned our long term business because he didn’t jump to such a big expense right away. He quickly diagnosed the issue with the existing unit and went above and beyond to try to fix it before discussing replacement. Unfortunately, the primary problem with our unit could not be repaired effectively and we needed a new (reliable) system. Allen walked us through all options and had us scheduled for replacement immediately. On the day of installation, CJ arrived early and had the attic and outside units as well as new thermostat installed in a matter of hours – including cleanup of everything. Highly recommend Hillenburg!

Jess Bowers
5

They helped us out over the phone to prevent paying for a service call. We will call them if our system is ever broken. Thanks again for the help.

Tommy J. Melton
5

I can see why this company has a 5 star. They replaced my entire system same day with no problems at all! The cost was excellent in comparison!! A very professional team with excellent attitudes and very knowledgeable about there jobs and there roles each one played meaning they had excellent team building skills and working like a well oiled machine!!! This is Timothy Schneider Sr. Whomever reads this I hope you consider potential promotions and or some nice incentives for these fine gentlemen. Thank You Hillenburg family!

Tim Schneider Sr.
5

Air went out yesterday, called this morning and they were at my house within an hour. Had our air back up and running in about 45 minutes. Fast, professional, and great pricing! Steve was great and explained the problem and pricing before fixing anything and even built us a quote for a new unit for the future. Will definitely use them again!

Corby Cowden
5

Hillenburg Heat & Air provides amazing customer service. I have called them for various reasons over the last year and they are prompt and flexible with sending their technicians out. Chad, our most recent technician, took time to ask questions and listen to the problems that we were having with our unit. He was clear, concise, and easy to follow while explaining possible reasons for the problems that were occurring. We will continue to use this company.

Tosha Smith
5

Big thanks to the guys at Hillenburg for helping me get my air working this morning. When I initially called to set up an appointment, both people I talked to were very nice and were able to get me an appointment right away. Also, the men who showed up to my house were on time, efficient, and professional. Hopefully my unit runs well for a long time, but if something were to happen again I wouldn’t hesitate to call Hillenburg.

Seth Boyd
Old Austin, AR
5