Hillenburg was amazing! Our Tech Chad was awesome, he was extremely knowledgable and really explained everything in detail to me, so that I could understand all of my options. I felt that he really made an effort to give me more than one option to fix my air conditioner. I will not use anyone else besides Hillenburg from now on!
Hillenburg Heat & Air provides amazing customer service. I have called them for various reasons over the last year and they are prompt and flexible with sending their technicians out. Chad, our most recent technician, took time to ask questions and listen to the problems that we were having with our unit. He was clear, concise, and easy to follow while explaining possible reasons for the problems that were occurring. We will continue to use this company.
Amazing customer service!!! I made an appointment for installation the crew was there on time and very professional. The new units work very well and efficiently. I haven’t had a single issue since they were installed. Highly recommend to anyone who needs new heating and air!
We only deal with Hillenburg and Chad for our AC problems...Chad's customer care should be practiced by more companies in the Cabot area. On Chad's advice we had a new AC system installed and the price was a lot less than we had expected. Thanks!
I can not say enough about how pleased we are regarding the service provided by Hillenburg co. Fast service, professional, Excellent work, fair price and very knowledgeable regarding all our issues. I HIGHLY recommend this company for any heating or air issues. Very pleased. Trustworthy company.
Great service, great results, and reasonable price. Lee came out and made a quick diagnosis on a system that has had issues every summer for a few years. Diagnosed a couple of other problems after I asked questions and our system is hammering out cold air now. Lee helped me drop the humidity, clear out the hot air, and level out the temp throughout the house. We're running at 77 degrees and comfortable.
Chad was at our house within 2 hours of calling, on a Saturday morning. He was courteous and professional and had our system up and running within a half hour. He gave us service advice and tips and the price was way better than any of the bigger outfits, who couldn't even get to us today. We've found a new a/c company.
My air went out and I called after hours. Chad was the tech who came to my house. He was fantastic. Went above and beyond and got my air working! It was over 80 degrees in our house and we have a 14 month old baby! So air is crucial! Chad was one of the best techs I have ever dealt with! Keep him around a long time!!!
Our heat and air system went out and had to have replacement. Called these guys and they had a unit installed quickly and at a reasonable cost. Gave me four quotes, giving me options. I highly recommend this company! Great customer service.