Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
We had our air go out and it was after 5pm and it was 87* in the house. Called Hillenburg and left a message. Got a call back within minutes and they sent someone out within an hour or so. Nick came out ( outstanding young man!) and got us cooled down again!! We will definitely be using Hillenburg from here on out!! Thanks for the outstanding service!
Excellent customer service, called and had someone here the same day. They even came after hours! Will be recommending
They did an excellent job of installing our HVAC that works both upstairs and downstairs. In addition they installed a mini-split unit in the shop. This was in 2020. So professional! Then today, 2024, they helped me troubleshoot an issue over the phone! Very helpful for us, with the snow and frigid temperatures outside. It was the thermostat! Thank you so very much.
Hillenburg was amazing! Our Tech Chad was awesome, he was extremely knowledgable and really explained everything in detail to me, so that I could understand all of my options. I felt that he really made an effort to give me more than one option to fix my air conditioner. I will not use anyone else besides Hillenburg from now on!
I would like to thank Brandon, Steven and Chad for getting my heat back up and running. It took a bit to figure out the problem however they were more than willing to make sure they got my heat going. After 4 visits, new heating strips and new thermostat I hope to be able now make it through the winter. They took the time and knew when my heat was installed it was done wrong and willing to fix it. I will be recommending Hillenburg and using them for years to come. ❤️
Chad was at our house within 2 hours of calling, on a Saturday morning. He was courteous and professional and had our system up and running within a half hour. He gave us service advice and tips and the price was way better than any of the bigger outfits, who couldn’t even get to us today. We’ve found a new a/c company.
I have been experiencing AC issues with a unit pushing 20 years. Hillenburg has been able to extend the life of my unit and saved me money in doing so. Their techs have arrived promptly in the supplied window, and in some cases even early. They’ve explained the issues where a layman can understand and presented me with options that fit my constraints. In a situation that hurts the wallet, they went above to ensure they’re not also a pain point. Will definitely look to them with any future problems.
Service, Honesty, Great price. Good people working for good people. Really like these guys. Cabot AR areas best AC company in my opinion.
So professional and helpful! They were quick to respond to our problem. Everyone we spoke to was extremely friendly and knowledgeable. They repaired the broke valve on our HVAC the next day and even checked that it was covered under warranty. When we had issues with the heat after they’d repaired the valve, the tech came back that same night & helped trouble shoot and even installed a new thermostat for us to fix the issue. Couldn’t be more happy with the service! Highly recommend!
Chad was right in time, super friendly, and had our air up and running in less than half an hour! The bill was BEYOND reasonable! I’m always scared to call for HVAC repairs because they can be so expensive, not this time! I will NEVER use anyone else!