Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Hillenburg Heat & Air provides amazing customer service. I have called them for various reasons over the last year and they are prompt and flexible with sending their technicians out. Chad, our most recent technician, took time to ask questions and listen to the problems that we were having with our unit. He was clear, concise, and easy to follow while explaining possible reasons for the problems that were occurring. We will continue to use this company.

Tosha Smith
5

I can see why this company has a 5 star. They replaced my entire system same day with no problems at all! The cost was excellent in comparison!! A very professional team with excellent attitudes and very knowledgeable about there jobs and there roles each one played meaning they had excellent team building skills and working like a well oiled machine!!! This is Timothy Schneider Sr. Whomever reads this I hope you consider potential promotions and or some nice incentives for these fine gentlemen. Thank You Hillenburg family!

Tim Schneider Sr.
5

Hillenburg Heat And Air LLC is very much appreciated for promptness and friendly service!! Excellent company and highly recommended!! They came to our rescue late July 4th and had new motor replaced early morning on July 5th! Awesome family business!!

Carla Webb
Cabot, AR
5

Highly recommend! Chad is the best! He fixed our AC in no time. He showed up earlier than expected, was professional, and remembered our family from the times we’ve had our tune ups! The company was very accommodating to get us in ASAP!

Christine Benson
5

Today was one of the hottest days of the year and our AC malfunctioned. I called Hillenburg from a recommendation and they came the same day. Chad diagnosed the problem and got us up and running. He gave me a good number to call if I have a problem before the repair part comes in. I am very pleased with Chad. He is very knowledgeable and honest about what needs to be done. He wasn’t in a hurry and was respectful. Thumbs up to you!

Tina Pryor
5
A

Just wanted to let you know how much we appreciate your company. From the owner, to the folks who answer the company phone, to the folks who do the estimating and scheduling to the professionals who complete the work, everyone has been so professional, patient and helpful. Josh and Zack did a great job today on our system and our dog really liked them too! That’s saying something! I call Josh and Zack our Hillenburg Heroes! Thank you for making sure our system is working properly and for giving us one less thing to stress over. We were so pleased we got a service contract. We will see you again soon when you service our system for the Spring!!

James & Betty Anderson
5
R

I called in around 6AM during the snow last week. Within a few minutes Brandon called to see what was going on. I told him the heater wasn’t keeping up and he walked me through a few simple troubleshooting steps just to see if he could get it fixed real quick.

We could not get it corrected so he informed me that he would get someone as soon as he could. I was informed that they were busy and it might be a couple of days. I totally understood and ask that he get me on the schedule. Very appreciative of his efforts to get my heater going.

Brandon text me about 30 minutes after our phone conversation and let me know he could get someone out that same day. Definitely was not expecting that quick of service especially with the weather conditions.

By 4:00 that afternoon he had a team at my home to diagnose and repair the issue. I could not have been more impressed. They had me up and running about an hour later.

I want to thank Brandon and his crew and company for all the did. If anyone needs quick, reliable, and honest HVAC work these are the people to call.

Randy Robertson
5

They came out the same day at scheduled time. Very good and friendly service.

Misty Gail Stone
Vilonia, AR
5

We are in a new build and called to have them walk around and check out out their work with us since we weren’t apart of the building process and recommend a new thermostat .. Steven was amazing at explaining our new system to me and helped me pick a new thermostat he could guarantee would work.. he came back at a later date to install and stayed to make sure my app was working and went above and beyond to recheck the system before he left! 10/10 would recommend!!

Amanda Thompson
5

Nick and Christian installed a new heat and air unit for me yesterday. We had milked my old unit for a year and a half, but it was time. First, they were on time, friendly and explained everything to me. They were both extremely professional and worked until they got everything done. My main concern was the original line set possibly having a leak in it due to the freon I was loosing. Nick took his time and did a good pressure check and ran a really long vacuum on it. Everything checked out great. Christian for being so young is a very hard worker. Thank you Christian and Nick for installing the new system and Thank you Hillenburg Heat and Air. Some pics of the bad coil and after pics once everything was installed. Thanks again, keep up the good work.

Ricky Tanner
Cabot, AR
5