Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Chad was awesome! He had my unit back up and working in no time!! He explained everything and gave me tips on making sure it would continue to run well in the future. Thanks, Hillenburg!
Chris came out for a move-in inspection. He was very professional and informed me of the differences between my current Heat/Air unit and others I’ve had previously. I would recommend them to anyone and will be calling them again if needed.
GREAT FAMILY AND GREAT COMPANY!
Hillenburg was amazing! Our Tech Chad was awesome, he was extremely knowledgable and really explained everything in detail to me, so that I could understand all of my options. I felt that he really made an effort to give me more than one option to fix my air conditioner. I will not use anyone else besides Hillenburg from now on!
We are so thankful of Hillenburg Heat and Air!! Our heater was not heating and keeping up with how cold it is outside. They were able to work us into their crazy schedule today, snow covered roads, freezing temps and all! We now have a heat unit that is wired correctly, works and we are warm again! Thank you so much Brandon for taking our call, Buddy and Daniel for driving in this crazy weather. You guys are truly appreciated!!
Amazing customer service. They responded quickly to a need. It turns out it wasn’t an actual AC issue, but a problem with my breaker. He told me exactly what I needed to do to resolve the problem. So thankful for them!
They helped us out over the phone to prevent paying for a service call. We will call them if our system is ever broken. Thanks again for the help.
Service, Honesty, Great price. Good people working for good people. Really like these guys. Cabot AR areas best AC company in my opinion.
Can’t say enough good things about this company! We woke up on a Saturday morning to our air being out. We had visiting family and a house full of animals and plans for a day at the lake and thought our whole day was ruined! I was quoted a time frame for service of 1000-1400 (the whole day right!) Nick showed up at 0800 and had our unit fixed within 10 minutes! I can’t thank these guys enough for their quick response that totally saved the day!!!
Jessica Whitener
Our heat pump was only 2 years old, but was builder grade and was having serious issues. We were convinced we would need a new unit and put in a request for a quote. Allen arrived and earned our long term business because he didn’t jump to such a big expense right away. He quickly diagnosed the issue with the existing unit and went above and beyond to try to fix it before discussing replacement. Unfortunately, the primary problem with our unit could not be repaired effectively and we needed a new (reliable) system. Allen walked us through all options and had us scheduled for replacement immediately. On the day of installation, CJ arrived early and had the attic and outside units as well as new thermostat installed in a matter of hours – including cleanup of everything. Highly recommend Hillenburg!