Testimonials

Our Air Conditioner went out after the big storm last week and resetting it wasn’t working. I’m from the West Coast where you can just open your windows and let a cool breeze in, so I figured I could go without AC in Arkansas, I’ll just open a window. No. Nope. No way. Open a window on a hot day here, and the humidity drowns you right before an eagle sized mosquito gets inside to swoop up your children and carry them off. And WHY are June bugs the size of potatoes here!? Nope. Anyways, after 4 days of no AC survival mode, I decided to call for help. I called a little after 11:30am and was given an estimated appointment time from 1-3pm. By noon-30ish, they were already on their way! The AC Superhero sent here was Steven and he was so kind and professional! Came inside, took apart the AC, fixed whatever was happening in the attic, told me what the issue was and what needed to be replaced, fixed it, and there is now cold air in this house again!! It’s not even 2pm yet, from first call to arrival, and repairs, less than 2 hours total. I definitely recommend them! Thank you so much!!

Allen came out diagnosed us and fixed us in 20 minutes. Fantastic service professional service! Ty!!

Our heat pump was only 2 years old, but was builder grade and was having serious issues. We were convinced we would need a new unit and put in a request for a quote. Allen arrived and earned our long term business because he didn’t jump to such a big expense right away. He quickly diagnosed the issue with the existing unit and went above and beyond to try to fix it before discussing replacement. Unfortunately, the primary problem with our unit could not be repaired effectively and we needed a new (reliable) system. Allen walked us through all options and had us scheduled for replacement immediately. On the day of installation, CJ arrived early and had the attic and outside units as well as new thermostat installed in a matter of hours – including cleanup of everything. Highly recommend Hillenburg!

Fair service charge and adjustment for work done. Tech was quick with his work and efficient. Free estimates as well.

Hillenburg Heat & Air provides amazing customer service. I have called them for various reasons over the last year and they are prompt and flexible with sending their technicians out. Chad, our most recent technician, took time to ask questions and listen to the problems that we were having with our unit. He was clear, concise, and easy to follow while explaining possible reasons for the problems that were occurring. We will continue to use this company.

Allen Holland stopped by today and immediately noticed several issues that were wrong with my system. I’ve got cold air blowing throughout my house which used to be nearly non-existent. Can’t say enough good things about his professionalism, quality of service and education while on-site. Thank you!!! Only company I’ll ever call again!

Chris was out today 4/24/2024 He was kind ,informative, and honest , He clearly cares about his job and company and his clients thank you Chris for the great customer service today !

We are so thankful for Hillenburg! Today our downstairs heating unit decided to stop working on one of the coldest days of the year. Not only did Brandon walk my husband through steps to correct the issue, he also identified and fixed another issue that multiple other companies over 4 years were never able to fix.

Great service! On time, knowledgeable, thorough, and very professional. These guys know their stuff and do their job with a great attitude. And, they actually explain things in terms we all understand.

We have had so many problems with our air this summer and they have come out every time and got it fixed. Always so punctual and kind. Thank you for your service and I highly recommend this business!