Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

AJ

Chris was amazing! Came out in a very timely manner, changed my thermostat and got me up and running faster than I could ever expect! Super fair pricing, incredible customer service!

Alex Jones
BS

So professional and helpful! They were quick to respond to our problem. Everyone we spoke to was extremely friendly and knowledgeable. They repaired the broke valve on our HVAC the next day and even checked that it was covered under warranty. When we had issues with the heat after they’d repaired the valve, the tech came back that same night & helped trouble shoot and even installed a new thermostat for us to fix the issue. Couldn’t be more happy with the service! Highly recommend!

Brianna Santiago
RR

I called in around 6AM during the snow last week. Within a few minutes Brandon called to see what was going on. I told him the heater wasn’t keeping up and he walked me through a few simple troubleshooting steps just to see if he could get it fixed real quick.

We could not get it corrected so he informed me that he would get someone as soon as he could. I was informed that they were busy and it might be a couple of days. I totally understood and ask that he get me on the schedule. Very appreciative of his efforts to get my heater going.

Brandon text me about 30 minutes after our phone conversation and let me know he could get someone out that same day. Definitely was not expecting that quick of service especially with the weather conditions.

By 4:00 that afternoon he had a team at my home to diagnose and repair the issue. I could not have been more impressed. They had me up and running about an hour later.

I want to thank Brandon and his crew and company for all the did. If anyone needs quick, reliable, and honest HVAC work these are the people to call.

Randy Robertson
JW

Can’t say enough good things about this company! We woke up on a Saturday morning to our air being out. We had visiting family and a house full of animals and plans for a day at the lake and thought our whole day was ruined! I was quoted a time frame for service of 1000-1400 (the whole day right!) Nick showed up at 0800 and had our unit fixed within 10 minutes! I can’t thank these guys enough for their quick response that totally saved the day!!!

Jessica Whitener

Nick and Christian installed a new heat and air unit for me yesterday. We had milked my old unit for a year and a half, but it was time. First, they were on time, friendly and explained everything to me. They were both extremely professional and worked until they got everything done. My main concern was the original line set possibly having a leak in it due to the freon I was loosing. Nick took his time and did a good pressure check and ran a really long vacuum on it. Everything checked out great. Christian for being so young is a very hard worker. Thank you Christian and Nick for installing the new system and Thank you Hillenburg Heat and Air. Some pics of the bad coil and after pics once everything was installed. Thanks again, keep up the good work.

Ricky Tanner
Cabot, AR

This is what I truly am personally 🙏 grateful to be able to review this business as the SOUTHERN KIND TRUE BLUE HOME TOWN FEEL OF GREATER GOOD FOR THEIR RESIDENTS AND EVEN BEYOND… no 5 stars with this place No no they are in a league all of their own. Setting such a precedence for so many to even to try and follow! 10 stars gold for this one that takes a personal care to the clients

Sjc
CK

I am so happy to finally find am honest and fairly priced HVAC company. Steven came out explained everything to where I could understand fixed our issue promptly and professionally. I will definitely recommend them to anyone needing HVAC work done. I will be purchasing their service contract to keep things running smoothly. Thank you very much

Chris Kamm

Chad was right in time, super friendly, and had our air up and running in less than half an hour! The bill was BEYOND reasonable! I’m always scared to call for HVAC repairs because they can be so expensive, not this time! I will NEVER use anyone else!

Brandy Flanigan
Cabot, AR
KR

Prompt & professional! Quick, same day service! Great pricing (practically unbeatable in this area I’ve found) ! Our tech, Jeremiah, was very knowledgeable & helpful! There was practically no wait time, I was very happy to figure out the issue & get it fixed so quickly! I am so appreciative & grateful to have found this gem of a company. So many businesses these days lack integrity, honesty & professionalism but not this one! I highly recommend Hillenburg & will continue using their services when needed in the future. Thank you guys so much!

Kylie Renee
AP

We had a great experience with Hillenburg Heat & Air, LLC. Our technician, Steve, was outstanding from start to finish. He showed up on time, was extremely professional, and took the time to clearly explain what was going on with our system. Steve diagnosed the issue quickly and made sure everything was working properly before leaving. You can tell he really knows his stuff and takes pride in doing the job right. It’s hard to find honest, reliable service like this these days. Highly recommend Hillenburg Heat & Air—especially if you get Steve!

New customer review, posted within the last 2 monthsAnthony Paree