Quality Service Guaranteed
At Hillenburg Heat & Air, we are committed to quality! We have found the best way to create happy customers is to start by asking questions. Your answers help us determine exactly which solution you need for your home. We don’t believe in high pressure sales … we just provide you the details, and you make the decisions.
Our craftsmen are regularly trained and tested to ensure they meet the strictest quality standards. This will be evident to you in the attitude and integrity they bring to your job site. In fact, about 90% of our business consists of repeat customers who are pleased with their experience.
From the professionalism of our home comfort specialists to the knowledge of our field personnel, we are dedicated to delivering you the best products and services. We take our responsibility very seriously when you place your trust in us. In fact, we will not leave until you are satisfied the job was done right and all of your questions have been answered.
We train each specialist to see your job through from start to finish, making sure the unit or system performs up to your expectations, 100% guaranteed. That’s the Hillenburg Heat and Air Difference, and it is the reason we were selected as central Arkansas’ ONLY American Standard Customer Care Dealer. What does this mean?
No Surprises, Just Satisfaction
Our pledge to you is to always tell you up front what your cost will be, and to complete your job correctly.
We make it a point to go over every detail of the proposed system and disclose any limitation that might affect your enjoyment of the end result. You are told exactly what to expect up front, so that you can make the best possible decision for your family.
Most importantly, if we ever make a mistake, we will do everything in our power to correct it to your satisfaction. We don’t rest until your comfort is restored.
Competitive Service Calls Rates
Standard Service call (8am-7pm Mon-Fri) – $70
After Hours Call (after 7pm, Holidays, Sunday) – $125
Saturday Service call (8am-7pm) – $100